Account settings

Settings live under Settings in the sidebar. There are several tabs.

Which tabs you see depends on your role in the workspace. Owners and admins see all of them. Members and viewers see Profile, Team, Brands, Prompts and Scans; Organization, Notifications and Billing are for owners and admins only. See Team members and collaboration for what each role can do.

Profile

Your personal details:

Email — the address you sign in with. It's shown here but can't be edited. See How do I change my email address? below.
Full Name — how we greet you in the emails we send you, and the name a teammate sees on an invitation you send. Click Save Profile after changing it.
Password — optional. See Signing in.

There's no profile picture to upload. The top bar shows the first two characters of your email address.

Signing in

The sign-in page offers two ways in:

Email code — the default, and all you need. Enter your email and click Email me a code. The page then asks for a six-digit code: type the one from the email we send you and click Verify & sign in.
Password — optional. In Settings → Profile, type a new password twice (at least eight characters) and click Set Password. From then on you can choose Password on the sign-in page and sign in with your email and password. The emailed code keeps working as well.

To change your password, set a new one in the same place. If you've forgotten it, click Forgot? beside the password field on the sign-in page and we'll email you a reset link. Or sign in with an emailed code and set a new password in Settings → Profile.

Organization

Workspace-wide settings:

Organization name — appears on reports and invoices.
Scan frequency — daily, weekly or monthly, as your plan allows.
Automatic scheduled scans and Preferred scan time — whether scheduled scans run, and at what time of day, in UTC. There's no time zone setting.

The scan settings are locked on the trial.

Team

See who has access to the workspace, with their role and when they joined. Owners and admins also invite and remove people here. See Team members and collaboration.

Billing

Plan, payment method, invoices, billing details. See How billing works.

Notifications

Whether the workspace gets the weekly report email. See Notifications and alerts.

API

Not available — there is no API section in Settings, because SimplyRank doesn't offer an API. See Exports and API.

Branding for reports

Not available yet — there is no branding section in Settings, because branded reporting has not shipped. See White-label reports for where it stands.

Common questions

How do I change my email address?

You can't change it in the app yet: Settings → Profile shows your email but doesn't let you edit it. Email [email protected] from your current address and we'll change it for you.

Can I have multiple emails on one account?

Not on a single user account — one email per user. If you want multiple people to access a workspace, invite them as team members; each has their own email.

I lost access to my email — how do I get back in?

If you set a password, you can still sign in: choose Password on the sign-in page. If you didn't, or you want the account moved to a new address, email [email protected] from any address you can prove you control (e.g. another email tied to the same domain). We'll verify identity and update the account email manually.

How do I delete my account?

See Deleting your account.