Using the dashboard

Ten pages, each with a job. This section walks through every one of them, so if you're wondering what a chart is telling you or where a setting lives, start here rather than guessing. Dashboard overview covers the home page — the six headline numbers, the visibility trend, what changed, the breakdowns by competitor, AI model and category, and the latest mentions — and the period and filters at the top of the page.

Two pages are worth setting up properly before anything else, because everything downstream depends on them. Prompts and categories is where you manage the questions being asked, and the category structure you'll use to filter results by topic later. Brands and competitors is where you define what counts as a mention, including aliases and abbreviations so the models' phrasing doesn't slip past the matcher.

After that it's analysis. Scans explains what each status means and how query allowance is consumed; Trends and history shows movement over time; and gap analysis, citations and sentiment go deeper on where competitors beat you, which sources are driving that, and how favourably you're described. Every plan includes every page; plans differ in limits such as prompts, brands and scan frequency.

Start here

  • Dashboard overview — the home page, the six headline numbers and the filters.
  • Prompts and categories — adding, editing, archiving and organising your prompt set.
  • Scans — scheduled and manual scans, statuses, coverage and query limits.

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Frequently asked questions

How do I run a scan right now instead of waiting?

Open the Scans page and choose to run one, either across all prompts or a subset. Manual scans draw on the same monthly query allowance as scheduled ones. They're most useful straight after adding prompts, or when you want a faster read on a change than the next scheduled run would give. See Scans.

What does prompt coverage mean on a scan?

It's the share of your active prompts the scan processed successfully. A scan only counts as complete at 98% coverage or above, so if a figure looks off, check coverage before concluding your visibility genuinely moved. Statuses and what triggers each are listed in Scans.

Why is a page greyed out or missing for me?

Every plan includes every dashboard page, the free trial too. If every page shows a "free trial has ended" or "plan has ended" message, an owner or admin can choose a plan under Settings → Billing to open them again. In Settings, the Organization, Notifications and Billing tabs are for the workspace's owners and admins. CSV export is Starter and above; there's no API or Slack integration on any plan. Plans and pricing has the full comparison.

How far back does my history go?

Back to your first scan: every plan keeps all of its history, and the dashboard shows up to 365 days at a time. See Trends and history.

Can I get the data out of SimplyRank?

Yes, as CSV from Starter up: the Competitors, Gap Analysis, Citations and Recommendations pages each have an Export button for what the page shows. There are no PDF reports or API today. See Exports and API.

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