Plans and billing
Everything about paying for SimplyRank lives here: what the plans include, how charges land, and what happens when you change your mind. Plans and pricing is the reference table — prompts, brands, monthly query allowance, scan frequency, model coverage and which features are included at which tier, for every plan from Starter Lite through Advanced.
One limit tends to drive the choice more than price does: your monthly query allowance, since each scan spends one query per prompt per model — a large prompt set on a daily cadence adds up quickly. History isn't a limit: every plan keeps all of its scan history and shows up to 365 days at a time. Changing your plan covers what an upgrade, a step down or a switch to yearly billing does to your bill.
The rest is mechanics. Payments run through Stripe, so card details never touch a SimplyRank screen. Invoices, payment methods and VAT numbers are all managed in Settings → Billing, and Invoices and payment methods walks through each. If a charge looks wrong, the Refund policy sets out what we refund as a matter of course and what we don't. Not subscribed yet? The free trial explains what's included before you pick a plan.
Start here
- Plans and pricing — full comparison of limits, features and prices, monthly and yearly.
- Changing your plan — upgrading, downgrading, switching interval, cancelling and pausing.
- How billing works — the billing cycle, invoices, taxes and failed payments.
All articles
Changing your plan
How to upgrade, downgrade, switch between monthly and yearly, or cancel your SimplyRank subscription.
How billing works
How SimplyRank charges you, when, what to expect on each invoice, and what happens if a payment fails.
Invoices and payment methods
Where to find your invoices, how to update your card, how to add a VAT number, and how to change your billing details.
Plans and pricing
A complete comparison of SimplyRank plans — Trial, Starter Lite, Starter, Pro, Advanced — with limits, prices, and what's included.
Refund policy
SimplyRank's refund policy — what's refundable, what isn't, and how to request a refund.
The free trial
What's included in the 14-day free trial, what happens when it ends, and how to extend if you need more time.
Frequently asked questions
Which plan should I choose?
It depends on how many prompts you need and how often you want them run. Solo operators generally start at Starter Lite, small teams at Starter, and teams treating AI visibility as a tracked KPI take Pro for its higher limits. Every plan includes every dashboard page. Plans and pricing has a fit table by team size.
What happens to my money when I change plan mid-cycle?
Every plan change takes effect straight away. An upgrade on the same billing interval isn't charged on the day: the pro-rated difference for the rest of the period is added to your next invoice, and you pay the new rate from then on. A step down isn't refunded to your card: the unused time becomes a credit on your next invoice. Switching between monthly and yearly moves your billing date to the day you switch. Worked examples in Changing your plan.
What happens if I cancel?
Your subscription keeps working until the end of the period you've already paid for, then stops, and you aren't billed for another period. Scheduled scans stop then, and your data stays in the workspace; we don't delete it automatically. Until the period ends, an owner or admin can click Reactivate under Settings → Billing to keep the plan going. After it ends, they can pick a plan again there, which turns scheduled scans back on. See Changing your plan.
Can I get a refund?
Billing errors and duplicate charges are always refunded in full. There's a satisfaction window on your first charge after the trial, and annual plans can be refunded pro-rata within thirty days of purchase minus an admin fee. Monthly plans don't refund unused time mid-period. See the Refund policy.
Can I add a VAT number or be invoiced by bank transfer?
EU and UK businesses can add a VAT number under Settings → Billing → Billing details; once verified, future invoices are reverse-charged. Bank transfer with payment terms is available on yearly Advanced and agency plans by arrangement. See Invoices and payment methods.