Invoices and payment methods
Everything billing-related lives in Settings → Billing.
Finding your invoices
- Open Settings → Billing.
- Scroll to the Invoices section.
- Click any line to download the PDF invoice.
Each invoice includes:
- Your plan and billing interval.
- The period covered.
- Amount, taxes, total.
- Your company name and address (as set in Billing details).
- Your VAT number (if you've added one).
You also get every invoice emailed to your account email automatically.
Updating your payment method
- Open Settings → Billing.
- Click Update payment method.
- Enter the new card details on the Stripe-hosted form.
- Save.
Your next renewal uses the new card. If you have a payment retry currently failing, the new card is tried immediately.
Adding a VAT number (EU / UK)
If you're an EU or UK business with a VAT number:
- Open Settings → Billing → Billing details.
- Add your VAT number.
- Save.
Once verified (Stripe checks against the EU/UK VAT registry), future invoices reverse-charge VAT — i.e. zero VAT is charged, and the invoice shows the reverse-charge note.
If your VAT number can't be verified automatically, email [email protected] and we'll handle it manually.
Changing your billing details
Company name, address, VAT number, and email used for invoices are editable under Settings → Billing → Billing details.
The invoice email defaults to your account email but can be different — useful if your finance team handles invoices.
Multiple billing contacts
If you'd like invoices to go to several people (e.g. you, your finance team, and your accountant):
- Add the primary contact as the invoice email.
- Email [email protected] with any additional emails to CC on every invoice.
This isn't self-serve today; it's a small manual setup we handle for you.
Custom invoicing for Advanced and Agency plans
Yearly Advanced and Agency plans can be invoiced with payment by bank transfer:
- We send an invoice with payment terms (typically Net 30).
- Pay by wire transfer or domestic bank transfer to the details on the invoice.
- Subscription activates / renews on receipt.
To set this up, email [email protected] with your billing details and PO requirements.
Receipts vs. invoices
Some accounting systems distinguish:
- Receipt: confirmation a payment was made.
- Invoice: the bill that the payment relates to.
SimplyRank generates a single invoice per billing period that doubles as both — it lists what's owed and acknowledges payment when paid. If your accounting needs them as separate documents, email [email protected] and we can arrange it.
What's next
Still need help? Email us at [email protected]. Or browse all help articles.