Invoices and payment methods

Everything billing-related lives in Settings → Billing.

Finding your invoices

  1. Open Settings → Billing.
  2. Scroll to the Invoices section.
  3. Click any line to download the PDF invoice.

Each invoice includes:

  • Your plan and billing interval.
  • The period covered.
  • Amount, taxes, total.
  • Your company name and address (as set in Billing details).
  • Your VAT number (if you've added one).

You also get every invoice emailed to your account email automatically.

Updating your payment method

  1. Open Settings → Billing.
  2. Click Update payment method.
  3. Enter the new card details on the Stripe-hosted form.
  4. Save.

Your next renewal uses the new card. If you have a payment retry currently failing, the new card is tried immediately.

Adding a VAT number (EU / UK)

If you're an EU or UK business with a VAT number:

  1. Open Settings → Billing → Billing details.
  2. Add your VAT number.
  3. Save.

Once verified (Stripe checks against the EU/UK VAT registry), future invoices reverse-charge VAT — i.e. zero VAT is charged, and the invoice shows the reverse-charge note.

If your VAT number can't be verified automatically, email [email protected] and we'll handle it manually.

Changing your billing details

Company name, address, VAT number, and email used for invoices are editable under Settings → Billing → Billing details.

The invoice email defaults to your account email but can be different — useful if your finance team handles invoices.

Multiple billing contacts

If you'd like invoices to go to several people (e.g. you, your finance team, and your accountant):

  1. Add the primary contact as the invoice email.
  2. Email [email protected] with any additional emails to CC on every invoice.

This isn't self-serve today; it's a small manual setup we handle for you.

Custom invoicing for Advanced and Agency plans

Yearly Advanced and Agency plans can be invoiced with payment by bank transfer:

  • We send an invoice with payment terms (typically Net 30).
  • Pay by wire transfer or domestic bank transfer to the details on the invoice.
  • Subscription activates / renews on receipt.

To set this up, email [email protected] with your billing details and PO requirements.

Receipts vs. invoices

Some accounting systems distinguish:

  • Receipt: confirmation a payment was made.
  • Invoice: the bill that the payment relates to.

SimplyRank generates a single invoice per billing period that doubles as both — it lists what's owed and acknowledges payment when paid. If your accounting needs them as separate documents, email [email protected] and we can arrange it.

What's next

Still need help? Email us at [email protected]. Or browse all help articles.

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