Notifications and alerts
Configure what SimplyRank emails you in Settings → Notifications.
These settings belong to the workspace, not to each person. Only owners and admins can change them: members and viewers don't see the Notifications tab.
Email notifications
| What it sends | Can it be turned off? | |
|---|---|---|
| Weekly report | A summary sent after each scheduled scan (so daily if your scans run daily): your visibility and how far it moved, your top-moving prompt, your sentiment shift and competitor mentions | Yes. An owner or admin can switch it off for the workspace in Settings → Notifications. Whoever receives it can also use the Unsubscribe link at the bottom of the email, which stops weekly reports from all their workspaces; to get them again, email [email protected] |
| Welcome | Confirms your first scan has started, when you finish setting up | No. It's sent once |
| First scan ready | Your first scan's results, once it finishes | No. It's sent once |
| Trial and billing | Your trial ending soon, plan changes, and failed or recovered payments | No. These are about your account |
| Scans paused | On a paid plan that hasn't been cancelled, when a scheduled scan is skipped because the month's query allowance is used: when scans start again and when the next one is due. At most once a month | No. It's about your account |
Alerts for visibility drops or new competitors aren't available yet.
All of these go to one person: whoever created the workspace. Other team members don't receive them. There is one exception: when a plan is cancelled (set to end) or moved to a lower plan, every owner and admin gets the email, so whoever made the change gets it too. In a workspace with more than ten owners and admins, it goes to ten of them, owners first. Team invites go to the person being invited.
Slack alerts
Not available yet. SimplyRank doesn't post anything to Slack today, on any plan, and there's no way to connect Slack in Settings. Everything on this page comes by email.
What goes in a weekly digest
The weekly digest email contains:
- Your visibility score, and how many points it moved since your previous scan.
- Your top moving prompt, quoted, with the size of the move.
- Your sentiment shift since your previous scan.
- Any new competitor mentions picked up in the scans.
- A link to open the full report.
It's designed to read in 60 seconds before you decide whether to dig in.
Sharing results with your team
Emails about your results go only to whoever created the workspace. To keep others in the loop:
- On Starter and above, invite them as team members, so they can open the dashboard themselves.
- Export CSV from the page you need and share the file. See Exports and API.
Notification limits
There's no hard limit on email notifications, but we won't send more than one of each notification type per scan.
Plan availability
| Plan | |
|---|---|
| Trial | Limited |
| Starter Lite | ✅ |
| Starter | ✅ |
| Pro | ✅ |
| Advanced | ✅ |
| All Agency plans | ✅ |
What's next
Still need help? Email us at [email protected]. Or browse all help articles.